Rebuilding and Restoring a Damaged Quarry Tiled Floor in Croydon


There is perhaps nothing more irritating for a homeowner than to discover a leaking pipe. Even worse still is when that leak occurs underneath a natural stone floor!

This recent customer of mine, who lives in Croydon, had unfortunately discovered a leaking pipe underneath her Quarry tiled kitchen floor. The plumbers had dug a trench in the floor to replace the pipe and fix the problem. As you can see in the photos below, the original tiles were not replaced and the entire floor was generally left in a bit of a mess.

Quarry Tiled Floor Before Rebuild Croydon Quarry Tiled Floor Before Rebuild Croydon

The customer had been trying to find a professional company to restore the floor, but her insurance company would only agree to sending normal cleaning companies to the job. Given the reality of the situation, you won’t be surprised to know that these companies all politely refused!

The situation went unresolved for over six months before the customer finally decided to contact Tile Doctor to restore the floor.

Rebuilding and Cleaning a Quarry Tiled Floor

The restoration took place over the space of six days. Our first port of call was to replace the tiles that had been removed as part of the plumbing work. This wasn’t the easiest process as we had to level up the floor before the tiles could be replaced.

Making matters more complicated, the tiles were all hand-made, and it was a bit like completing a jigsaw to avoid lippage. Lippage – for those unfamiliar with the term – means when a floor is laid unevenly and it can make walking on it hazardous.

Quarry Tiled Floor During Rebuild Croydon Quarry Tiled Floor During Rebuild Croydon

Once the tiles were reinstalled, it was time to give the whole floor a deep clean. For this, we used Tile Doctor Oxy Gel, leaving it to dwell on the surface for around ten minutes, before scrubbing it into the stone in combination with hot water. Oxy Gel is a strong, alkaline-based cleaner which works effectively to break down dirt and grime, as well as old sealers and waxes.

The next stage of the restoration was to rinse the floor with fresh water, and then lay down Tile Doctor Acid Gel for 15 minutes. Acid Gel is a blend of phosphoric and hydrochloric acids in gel form which is used to neutralise any grout haze and efflorescence on the tiles.

Sealing a Quarry Tiled Floor

After completing the deep cleaning process, we rinsed the floor again with fresh water and then left it to dry for three days. Giving the floor enough time to dry was important, since any excess moisture would not have allowed us to complete the restoration by sealing the tiles.

After a few days, however, the floor was indeed thoroughly dried and could receive a fresh seal. We sealed the floor using five coats of Tile Doctor Seal and Go, a topical sealer which eliminates traditional two-step sealing methods. What this means is that it provides both a robust surface seal and a high-quality low sheen finish – in one product.

After six months of difficulty and disruption, the customer was very happy to have her Quarry floor completely restored in just six days. Check out the photos below to see the outcome.

Quarry Tiled Floor After Rebuild Croydon Quarry Tiled Floor After Rebuild Croydon

 
 

Professional Tile Repairing, Cleaning and Sealing for a Quarry Tiled Floor Restoration in Croydon



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Quarry Tiled Floor Restored at Historic Cottage in Dunsfold


Dunsfold is a very small village in the borough of Waverley in West Surrey. It’s well known for the Dunsfold Aerodrome, an airfield that was built by the Canadian army during World War II. Hundreds of years ago, members of the English aristocracy held large estates of land in and around Dunsfold – and several historic cottages still exist in the area.

A customer of mine had recently bought one of these cottages and, during renovation work, had removed the downstairs carpets in three rooms to discover a Quarry tiled floor. Naturally, they were caked in many years’ worth of muck and carpet glue.

It would be a significant job to get the tiles in the three rooms back to looking their best – but it was a job I was more than willing to undertake. Classic Quarry tiles exude a certain rustic quality and charm – a welcome addition to many vintage properties, especially those located out in the countryside.

Quarry Tiled Floor Before Renovation at Dunsfold Cottage Quarry Tiled Floor Before Renovation at Dunsfold Cottage

Deep Cleaning a Quarry Tiled Floor

I started the restoration by soaking small areas of the floor in Tile Doctor Remove and Go. This product is excellent for removing floor coatings such as old sealers as well as shifting stubborn filth and loosening carpet adhesive deposits. After carefully scraping any excess adhesive off manually with a sharp blade, I ran my buffing machine across the floor and immediately the tiles cleaned up well.

Next, I used a 200-grit (Coarse) diamond-encrusted burnishing pad on the floor. This basically skims a layer off the tile surface, revealing the original colour of the stone that had previously been hidden underneath. A small amount of water was used as lubrication for this process. Quarry tiles are naturally very porous so after rinsing the soil off the floor I left them over the weekend to dry.

While the somewhat aggressive approach of burnishing is highly effective, it can leave the tiles looking a little washed out – and the colour slightly diminished. However, I assured the customer that the colour would return once the tiles had been sealed.

Sealing an Original Quarry Tiled Floor

While I was enjoying my weekend off, the customer fortunately found a few replacement Quarry tiles in his attic to fit around the fireplace as upstands where there were some tiles missing. So, on my return to the property my first task was to fit these replacements, before sweeping the floor clear of any debris.

To finish the restoration, I applied a couple of coats of Tile Doctor Colour Grow, an impregnating sealant which provides the matte, natural-look finish the customer wanted. This sealant penetrates into the pores of the tile, so it dries inside the stone not on the surface. It also intensifies the fantastic red shades in the Quarry.

Quarry Tiled Floor After Renovation at Dunsfold Cottage

Around an hour after the coats of Colour Grow had been applied, the floor was dry and free to be walked on, and all the furniture could be returned. Much needed life and character had been restored to the Quarry tiled floor and the new property owner was very happy as a result.
 
 

Professional Restoration of a Quarry Tiled Floor Restoration in Surrey



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Poorly Maintained Kitchen Quarry Tiles Rejuvenated in Cheltenham


It’s often quite surprising what condition we find some tiles in when were asked to come out and survey the floor. Case in point being this Quarry tiled kitchen floor I was asked to look at by a customer in Cheltenham, which as you may know is particularly famous for its racecourse and the top-secret GCHQ.

Upon arrival at the property, I found that the floor was not in great condition. For some reason, it had been painted over with red tile paint and then covered with a wax coating which was easily scratched. To Make the situation worse, there were around 20 tiles in the floor with holes in them that had simply been filled with concrete.

Quarry Tiled Floor Cheltenham Before Removing Paint Quarry Tiled Floor Cheltenham Before Removing Paint

Clearly, the tiles had not been maintained properly in the past but fortunately the current owner of the property who was keen to have them restored had called in Tile Doctor and after a demonstration clean I was booked to come back and correct the numerous issues.

Cleaning a Damaged Quarry Tiled Kitchen Floor

On the first day of the restoration, I started by applying a solution of Tile Doctor Remove and Go across the entire floor and leaving the product to dwell for around 30 minutes. Remove and Go is a powerful stripper designed to loosen paint splashes, adhesive stains and many types of urethane and wax coatings so that they can be easily removed.

After leaving the product to dwell, I could use a handheld scrapper to simply remove the wax coating and layer of paint on the floor. This process took about half a day; during the second half of the day, I spent my time removing the damaged tiles and replacing them with new Quarry tiles that had been sourced to match nicely with the existing floor.

Quarry Tiled Floor Cheltenham During

On the second day, any stubborn paint splashes remaining were re-treated and I subsequently deep cleaned the floor using a strong dilution of Tile Doctor Pro-Clean. This strong alkaline cleaning product was worked into the tiles using a 17-inch scrubbing pad fitted to a specialised rotary machine. The resultant soil was extracted off the floor using a wet vacuum and given a rinse with water to neutralise the floor. The wet vacuum was used again to remove the water and extract as much moisture from the tiles as possible to improve the drying time.

Sealing a Quarry Tiled Kitchen Floor

Once the deep clean had been completed, I left the floor dry for two days to allow sufficient time for it to dry thoroughly. Upon returning to the property, I ran a damp test to see if the tiles were dry enough to be sealed. To my surprise, the floor recorded only around 4% moisture even though the property is relatively old and is unlikely to have a damp proof membrane installed.

Nonetheless, this meant I could seal the floor. I did this by using a single coat of our impregnating, colour-intensifying sealer known as Tile Doctor Colour Grow, followed by three coats of Tile Doctor Seal and Go, a water based sealer which provides a high-quality satin finish.

Quarry Tiled Floor Cheltenham After Cleaning and Sealing Quarry Tiled Floor Cheltenham After Cleaning and Sealing

The deep clean, combined with the application of two different sealers, really helped to give these Quarry tiles a new lease of life. The customer was very happy indeed – in fact, had this been an exam, I’m certain I would’ve received top marks and it was certainly a major improvement on how they were before.
 
 

Professional Restoration of a Quarry Tiled Kitchen Floor in Gloucestershire



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Original Quarry Tiled Hallway Given New Life in Haslemere


As the West Surrey Tile Doctor I cover quite a large area including Haslemere which is a town on the South-Western edge of the county in the borough of Waverley. I was down there to visit a customer who had recently bought an old property there and during the renovations uncovered six foot of quarry tiles by the front door. There was a patch of concrete that also needed investigating.

Quarry Tiled Floor Before Cleaning Haslemere Quarry Tiled Floor Before Cleaning Haslemere

Cleaning Hallway Quarry Tiles

I began by carefully removing the layer of concrete with a scraper and a covering of Tile Doctor Acid-Gel hoping it would expose more quarry tiles underneath. Sadly, this wasn’t the case and all I exposed was an area of ruined quarry tiles and four buried bricks. These would have to be removed then filled to bring them to the same level as the remaining tile so I could lay new tiles their place. A couple of noisy hours later following drilling and violent chisel work I’d removed enough to lay flat tiles.

I spent the next hour cleaning and preparing the remaining good tiles. After years of being covered by carpet there was a fair amount of adhesive to remove. This was loosened with Tile Doctor Remove and Go and small abrasive hand-held Diamond blocks to get into the corners.

The Remove and Go was applied to the tiles, left to soak in for ten minutes and then worked into the tile and grout with a stiff brush. The then the soiled solution was rinsed off and extracted using a wet vacuum. Following this work the tiles looked clean but worn out and colourless which is not unusual for this stage of the process and would be resolved once a sealer had been applied.

Tiles were then cut to measure then fixed in place with a rapid adhesive in line with the originals. Once they had set they were grouted in with a grout that closely matched the original. The rest of the floor was inspected at this point and any holes filled with more grout until flat. The grout and tiles were left to dry which was a good opportunity for me to eat lunch.

Sealing Original Quarry Tiles

It was only a small area so later that afternoon the tile and grout and I was able to finish the restoration with the application of two coats of sealer. On this occasion I chose to use Tile Doctor Colour Grow which is an impregnating sealer that soaks into the pores of the clay Quarry tiles protecting them from within and also enhancing the red colours in the tile.

Quarry Tiled Floor Before Cleaning Haslemere

The result was a significant improvement and the customer was very happy, leaving the following testimonial on the Tile Doctor feedback system.

“Rupert was absolutely brilliant. Very friendly and professional, worked cleanly and totally rejuvenated our quarry tile entryway. Would definitely call him again and recommend to friends.”
 
 

Professional Restoration of an Original Quarry Tiled Hallway Floor in Surrey



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