Deep Cleaning and Sealing a Beautiful Slate Tiled Kitchen Floor in Spencer’s Wood


Slate tiles do look incredible but like any natural stone you really need to maintain the sealer if you want them to stay that way. Unfortunately it’s usually the case that the sealer wears off overtime especially in the high foot traffic areas such as Kitchens and within a few years the tiles become dull with ingrained dirt.

This process happens so gradually it goes un-noticed until the floor becomes difficult to keep clean and a decision is made to have it sorted out. This was certainly the case with this Semi Riven Multicoloured Slate tiled kitchen floor at a house in the Berkshire village of Spencer’s Wood. The floor had been installed about fifteen years prior and over the years the Slate had become soiled to the point where domestic cleaners weren’t having any effect.

Slate Tiled Kitchen Floor Before Cleaning Spencers Wood Slate Tiled Kitchen Floor Before Cleaning Spencers Wood

Cleaning Dirty Slate Kitchen Tiles

To begin the restoration I soaked the tiles in a strong dilution of Tile Doctor Remove and Go and left it to dwell for about twenty minutes re-applying extra solution when it had dried. Remove and Go is our go to product for removing old coatings such as in this case sealers, although much of the old sealer had worn off it was still present in the less busy areas of the floor and to get an even final result I needed to ensure all of it was removed. Once the old sealer had started to weaken I agitated the product using a black pad fitted to a rotary buffing machine. The rotary pad struggles to reach into the recesses of the grout lines so I also made sure to scrub the solution into the grout with a grout brush.

Slate Tiled Kitchen Floor During Cleaning Spencers Wood Slate Tiled Kitchen Floor During Cleaning Spencers Wood

I suspect there were multiple layers of sealer on this floor that had been applied over the years as some areas were proving particularly stubborn. Something stronger was going to be needed particularly in the grout lines. So I applied Tile Doctor HBU remover; HBU stands for Heavy Build-Up and allowed this to dwell for thirty minutes while I cleaned other areas.

Once I was satisfied that the Slate and the Grout was clean and clear of old sealers I gave the whole floor a rinse with water using a wet extraction machine. One the soiled cleaning solutions were removed you could really see the difference that the combination of cleaning products had made.

Slate Tiled Kitchen Floor During Cleaning Spencers Wood

The final step in the cleaning process was to give the floor an Acid Wash using a mild solution of Grout Clean-up which removes any surface grout (aka grout smears) and other mineral deposits from the slate to ensure they true beauty of the stone will be visible. Once this was removed the whole floor was rinsed with water to remove any trace of product and then dried as much as possible. After a final inspection the floor was left overnight to dry off fully.

Slate Tiled Kitchen Floor During Cleaning Spencers Wood

Sealing Slate Kitchen Tiles

Returning to the property the next day, I ran some quick damp tests to check for any excess moisture that might have prevented me from sealing the floor. We will always do this as excess moisture can affect the sealer curing.

Slate Tiled Kitchen Floor During Sealing Spencers Wood

The customer was very happy with the clean and the floor was dry so we discussed sealer options to find out their preference for Matt or Satin finish. With the decision made to go with a Satin finish I began the application of the Tile Doctor Seal and Go which enhances the look of the stone with an aesthetically pleasing low-sheen finish, as well as providing on-going protection against ingrained dirt and staining.

Slate Tiled Kitchen Floor After Sealing Spencers Wood Slate Tiled Kitchen Floor After Sealing Spencers Wood

A total of five coats of Seal and Go were needed to seal the Slate tiles and as you can see from the photos the sealer really put the life back into the floor.
 
 

Rejuvenating a Semi Riven Multicoloured Slate Tiled Kitchen Floor in Berkshire



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Poorly Maintained Kitchen Quarry Tiles Rejuvenated in Cheltenham


It’s often quite surprising what condition we find some tiles in when were asked to come out and survey the floor. Case in point being this Quarry tiled kitchen floor I was asked to look at by a customer in Cheltenham, which as you may know is particularly famous for its racecourse and the top-secret GCHQ.

Upon arrival at the property, I found that the floor was not in great condition. For some reason, it had been painted over with red tile paint and then covered with a wax coating which was easily scratched. To Make the situation worse, there were around 20 tiles in the floor with holes in them that had simply been filled with concrete.

Quarry Tiled Floor Cheltenham Before Removing Paint Quarry Tiled Floor Cheltenham Before Removing Paint

Clearly, the tiles had not been maintained properly in the past but fortunately the current owner of the property who was keen to have them restored had called in Tile Doctor and after a demonstration clean I was booked to come back and correct the numerous issues.

Cleaning a Damaged Quarry Tiled Kitchen Floor

On the first day of the restoration, I started by applying a solution of Tile Doctor Remove and Go across the entire floor and leaving the product to dwell for around 30 minutes. Remove and Go is a powerful stripper designed to loosen paint splashes, adhesive stains and many types of urethane and wax coatings so that they can be easily removed.

After leaving the product to dwell, I could use a handheld scrapper to simply remove the wax coating and layer of paint on the floor. This process took about half a day; during the second half of the day, I spent my time removing the damaged tiles and replacing them with new Quarry tiles that had been sourced to match nicely with the existing floor.

Quarry Tiled Floor Cheltenham During

On the second day, any stubborn paint splashes remaining were re-treated and I subsequently deep cleaned the floor using a strong dilution of Tile Doctor Pro-Clean. This strong alkaline cleaning product was worked into the tiles using a 17-inch scrubbing pad fitted to a specialised rotary machine. The resultant soil was extracted off the floor using a wet vacuum and given a rinse with water to neutralise the floor. The wet vacuum was used again to remove the water and extract as much moisture from the tiles as possible to improve the drying time.

Sealing a Quarry Tiled Kitchen Floor

Once the deep clean had been completed, I left the floor dry for two days to allow sufficient time for it to dry thoroughly. Upon returning to the property, I ran a damp test to see if the tiles were dry enough to be sealed. To my surprise, the floor recorded only around 4% moisture even though the property is relatively old and is unlikely to have a damp proof membrane installed.

Nonetheless, this meant I could seal the floor. I did this by using a single coat of our impregnating, colour-intensifying sealer known as Tile Doctor Colour Grow, followed by three coats of Tile Doctor Seal and Go, a water based sealer which provides a high-quality satin finish.

Quarry Tiled Floor Cheltenham After Cleaning and Sealing Quarry Tiled Floor Cheltenham After Cleaning and Sealing

The deep clean, combined with the application of two different sealers, really helped to give these Quarry tiles a new lease of life. The customer was very happy indeed – in fact, had this been an exam, I’m certain I would’ve received top marks and it was certainly a major improvement on how they were before.
 
 

Professional Restoration of a Quarry Tiled Kitchen Floor in Gloucestershire



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Stripping Varnish off Terracotta Kitchen Tiles and Resealing in Bristol


Terracotta tiles are always a popular choice for Kitchens but being made from clay they are porous and need to be sealed to prevent dirt from becoming ingrained in the tile. Once sealed though you need to remember Kitchens are high traffic areas, so you can expect the sealer to wear off quicker than it would elsewhere.

I mention this as a customer from Bristol asked me to do a survey on her Varnish Sealed Terracotta Kitchen Tiles where the seal had worn down and were now dull, and the grout had darkened. I surveyed the floor and completed a test clean on a section of the floor which came out well impressing the customer who was happy for me to proceed with cleaning and sealing the floor.

Terracotta Kitchen Floor Tiles in Bristol Before Cleaning Terracotta Kitchen Floor Tiles in Bristol Before Cleaning

Traditionally Terracotta tiled floors have been sealed with a number of products over the years including Wax, Linseed Oil and on this occasion Varnish however all these products have their disadvantages and don’t compare to modern sealers which are designed for the job.

Terracotta Kitchen Floor Tiles Bristol Before Cleaning

Cleaning a Dirty Terracotta Tiled Kitchen Floor

The first day was spent trying to get the Varnish off the floor which somebody had used on the floor as a sealer; Varnish is easily scratched by furniture, so I certainly wouldn’t recommend it. I worked out however that it could be scrubbed off once coated in a combination or Tile Doctor products Pro-Clean, Remove and Go and Nano-Tech HBU which would be left to soak in for a while and then softened with steam.

Mechanical assistance from a buffing machine fitted with a large black scrubbing pad helped reduce the amount of elbow grease that was required and once I was happy the tiles were clean the now soiled solution was rinsed off with water and extracted using a wet vacuum.

The next day and with the floor now clear I was able to see those areas that needed further re-treatment and also turn my attention to the grout which was cleaned using more cleaning solution worked in with a stiff narrow grout brush that gets into the grout lines. Once I was completely happy with the floor its was given a final rinse with water to remove any trace of cleaning products and then dried with a wet vacuum to remove as much moisture as possible.

Terracotta Kitchen Floor Tiles in Bristol After Cleaning

Sealing a Dirty Terracotta Tiled Kitchen Floor

It’s important that the tiles are dry before sealing so I left the floor to dry out for three days before returning to seal them. No Varnish this time of course, Tile Doctor has a range of sealers for every type of situation and what I find works best on Terracotta tiles is a single coat of Tile Doctor Colour Grow topped off with multiple coats of Tile Doctor Seal and Go.

Terracotta Kitchen Floor Tiles in Bristol During Cleaning

Tile Doctor Colour Grow is an impregnating sealer that penetrates into the pores of the clay protecting it from within whilst enhancing colour whilst Seal and Go completes the sealing process and adds a nice sheen to the look of the tile.

Terracotta Kitchen Floor Tiles in Bristol After Cleaning and Sealing Terracotta Kitchen Floor Tiles in Bristol After Cleaning and Sealing

As you can see from the final photographs the floor looked really good and the customer gave me top marks for feedback.

Terracotta Kitchen Floor Tiles in Bristol After Cleaning and Sealing
 
 

Professional Terracotta Tiled Kitchen Restoration in Gloucestershire



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Polishing Dull Limestone Floor Tiles to a High Shine in Boxworth


Boxworth is a very small village situated to the north-west of Cambridge. In the Middle Ages, it had a significant population, but in the modern day there are only around 100 houses in the area including one belonging to my customer.

I was there to take a look at a large installation of Polished Limestone floor tiles which had been laid throughout the ground floor including the Kitchen, Dining, Utility room and hallway.

Limestone Tiled Kitchen Before Polishing Boxworth Limestone Tiled Dining Room Before Polishing Boxworth

Many people will already know that Limestone is a premium, yet somewhat sensitive natural stone. It’s also porous, meaning that dirt can easily become ingrained if the tiles are not sealed properly, or if the sealant has worn away. This leads eventually to a very unappealing, dirty, and dull appearance which often happens so slowly it hardly get’s noticed until one day you think, “I’m sure my floor looked better than that before!”.

Limestone Tiled Hallway Before Polishing Boxworth Limestone Tiled Utility Before Polishing Boxworth

In this case the sealer had degraded over time and my customer had called me in because she was now no longer happy with the appearance of the tiles. The lustre the tiles once had eventually disappeared and there was also damage in some areas caused by the placement of table and chair legs. I was asked to restore a high-quality polished finish to the tiles.

Cleaning and Burnishing Limestone Tiles

Before beginning the restoration, I took the necessary precaution of covering the walls and kitchen units to protect them from exposure to any cleaning products or mess.

To begin, I applied Tile Doctor Remove and Go, which is a high-performance stripping agent, to break down any old sealant remaining of the tiles. This product can also be used to clean the stone itself, as well as the grout lines.

After completing the initial cleaning process, I moved on to restoring the polish to the tiles. At Tile Doctor, we do this using a system we have developed called Burnishing. This system involves the application of Diamond encrusted pads – each possessing a different level of grit – to grind away the dirt from the stone, which is often stained or damaged. The process effectively resurfaces the stone leaving it looking new and fresh.

Firstly, I applied the Coarse 400 grit pad, fitted to a rotary machine, to grind away any excess muck and sealant lubricated with a little water. The resultant slurry was rinsed away and I followed up with the application of the Medium 800 grit pad to start the restoration of the polish again with a small amount of water, followed by the Fine 1500 grit pad for the second polish.

Finally, I applied the Very Fine 3000 grit pad to achieve the most refined and highest quality polish possible. The process of burnishing is a gradual but highly effective means of achieving this kind of finish.

Any slurry that was created through this process was removed using my truck-mounted hot water cleaning and extraction machine, resulting in minimum mess.

Sealing Limestone Tiles

After burnishing the tiles and to achieve a really hard wearing and high polish I covered the floor in Tile Doctor Shine Powder crystals and buffed them into the Limestone tiles using a White buffing pad. Then to give the floor extra protection I applied a coat of Tile Doctor Colour Grow, which impregnates the pores of the stone to prevent ingrained dirt.

Colour Grow also intensifies the natural colours in the Limestone, thus improving the appearance of the stone to an even greater extent. Following the application of Colour Grow, I gave the tiles a final light buffing with a soft red pad.

Limestone Tiled Kitchen After Polishing Boxworth Limestone Tiled Utility After Polishing Boxworth

The customer was extremely happy with the outcome, remarking that the work was carried “quickly and efficiently with no fuss.” I took lots of photographs of the process, so you can really appreciate the difference that was made.

Limestone Tiled Hallway After Polishing Boxworth Limestone Tiled Dining Room After Polishing Boxworth

 
 

Professional Polishing of a Dull Limestone Tiled Floor in Cambridgeshire



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Badly Stained and Pitted Tumbled Travertine Kitchen Floor Renovated in Clophill


Travertine floor tiles are very appealing but without the protection of a sealer they will soon suffer, fortunately this can be remedied as demonstrated in these pictures of a Tumbled Travertine floor at a house in the Village of Clophill in the Flit River Valley South of Bedford.

This customer had called me out as her ten year old floor was looking very sorry for itself and she was concerned that a lot of holes were appearing which was making cleaning of the floor difficult as dirt was getting trapped in the holes. I went over and carried out a test clean on two separate tiles in the kitchen and the customer was amazed at how clean they came up and especially the grout. An appointment was made for the next month and work commenced.

Tumbled Travertine Kitchen Floor Before Cleaning Clophill Village

Cleaning a stained Tumbled Travertine tiled floor

The first thing we do is to protect the lovely Oak kitchen units by removing plinths, covering base units and appliances with a protective film. We then commenced work by burnishing the stone with a set of Tile Doctor Diamond encrusted burnishing pads. The pads are applied individually to each tile in sequence starting with a coarse pad and finishing with the fine pad which brings up the polish. A little waster is used to lubricate the process along the way and the floor is rinsed in-between each pad with the resulting residue extracted from the floor using a wet vacuum. The process takes quite some time but the results are well worth the effort.

Tumbled Travertine Kitchen Floor Before Cleaning Clophill Village Tumbled Travertine Kitchen Floor Before Cleaning Clophill Village

Once this was done our attention was turned to the grout which being recessed is difficult to reach by with pads. So for the grout a medium dilution of Tile Doctor Pro-Clean is applied to the grout lines and scrubbed in with stiff brushes by hand.

The floor was rinsed again and fans were used to assist drying before filling the holes with the same filler the customer had used previously to match the colour of the stone as much as possible.

Sealing a Travertine tiled floor

When we returned the next day the floor had dried and we were able to give the floor a final polish with a very fine burnishing pad. The floor was then sealed with two coats of Tile Doctor Ultra Seal which provides excellent protection without changing the colour of the stone to provide a natural look.

Tumbled Travertine Kitchen Floor After Cleaning Clophill Village

My customer was delighted with the results and kindly left the following testimonial on the Tile Doctor Feedback system.

“We had several rooms of very dirty travertine tiles that were deep cleaned, filled and re sealed. The floor now looks amazing. Fantastic job by a professional and friendly team.”

Tumbled Travertine Kitchen Floor After Cleaning Clophill Village Tumbled Travertine Kitchen Floor After Cleaning Clophill Village

 
 

Stained and Pitted Travertine Kitchen Floor Restoration in Bedfordshire



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Old Flagstone Tiled Kitchen Floor Renovated at a Stacksteads Cottage near Backup


The pictures below were taken in the Kitchen of a charming cottage situated in the village of Stacksteads near the town of Backup, North of Manchester in the district of Rossendale. The flagstone floor was over 100 years old and the customer was unhappy with their appearance. They had tried to clean/mill and seal themselves a few years ago and had found the process hard work and very time consuming. This time round they decided to ask professional applicator at Tile Doctor for help.

Old Flagstone Tiled Kitchen Floor Before Renovation in Stacksteads Backup

We had conducted a small patch test so we could show possible results to the customer. They had also advised us that they felt the stained areas of grout was beyond cleaning and would probably need replacing. However replacing the grout would have been quite an expensive option so instead of replacing we suggested deep cleaning the grout lines during the renovation process.

Old Flagstone Tiled Kitchen Floor Before Renovation in Stacksteads Backup

The customers were happy with the results of the patch test so the job was booked in.

Deep Cleaning Old Flagstone Flooring

On our return visit we set about deep cleaning the flagstones using a strong dilution Tile Doctor Pro-Clean worked in using a Black Scrubbing pad fitter to a rotary cleaning machine. This action certainly gave the floor a good clean and removed the old sealer but some stains were proving stubborn to shift so we tried a stronger product called Remove and Go combined 50/50 with NanoTech HBU which add nano-sized abrasive particles to the mix.

We left the resulting formula to soak into the stone for a while and then scrubbed it into the floor with a stiff brush paying particular attention to the grout lines. This did the trick and so we then removed the now soiled and dirty cleaning products with a wet vacuum and washed down the floor with clean water to remove any trace of product and neutralise the floor before sealing. We then left for the evening so the floor could dry out fully overnight.

Old Flagstone Tiled Kitchen Floor During Renovation in Stacksteads Backup

Sealing a Flagstone Tiled Kitchen Floor

We came back the next day and tested the floor with a damp meter in a few different locations to make sure no dampness remained in the stone. The Flagstone was dry so we proceeded to seal the floor with a couple of coats of Tile Doctor Colour Grow which penetrates into the pores of the stone protecting it from within and enhancing the natural colours of the stone.

Old Flagstone Tiled Kitchen Floor After Renovation in Stacksteads Backup

The beautiful colours of blue and dark sand were showing after sealing with Colour Grow which is the best sealer for stone floors. Certainly the customer was very happy with the results and left the following 5 star review!

We could not praise Kamila enough. Our flagstone floor was in desperate need of some TLC. She was punctual, thorough and completely professional. Throughout the whole process she invited me to see the progress and to keep me informed of what she was doing. She also gave us good advice on how to clean and care for our stone floor. The end result is fabulous and we are absolutely delighted. We would definitely recommend Kamila to anyone.
Jo H, Bacup

Old Flagstone Tiled Kitchen Floor After Renovation in Stacksteads Backup
 
 

Old Flagstone Kitchen Floor Cleaned and Sealed in South Lancashire



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Traditional Terracotta Kitchen Floor Renovated in Welwyn Garden City


The pictures below were taken at a beautiful Hertfordshire Lodge located on the outskirts of Welwyn Garden City where the traditional Terracotta Kitchen floor had lost its appeal and was now in need of renovation.

Welwyn Garden City is actually a new town that was created in the 1920 with an aim to create a modern garden city, the architecture is therefore fairly modern.

Terracotta Lodge Floor Tile Before Cleaning in Welwyn Garden City

Deep Cleaning Kitchen Terracotta Tiles

As usual the first step before starting the cleaning process was to clear the floor of as move furniture as practical and use protective tape to cover the threshold edges, skirting’s and doors and use a protective sheet to the fixed kitchen units.

To deep clean the Terracotta tiles and remove any trace of old sealers and waxes present a strong dilution of Tile Doctor Remove and Go was applied to the floor and left to soak in for about ten minutes. Then the solution was agitated using detail brushes along the grout lines and edges and polypropylene pads.

Once done the now soiled cleaning solution was extracted from the floor using a wet vacuum and the tile and grout rinsed with fresh water.

This process removed most of the dirt and old coatings but more work was required so a further treatment using a strong dilution of Tile Doctor Pro-Clean which is a strong tile cleaner and sealer remove was applied and worked in using an orbital floor machine fitted with a scrubbing pad.

Again the soiled cleaning solution was removed using a wet vacuum and the tile and grout given a steam clean to remove any trace of cleaning product residue. The floor was then left for two days to fully dry out.

Sealing Terracotta Kitchen Tiles

On our return the floor was checked for dampness before we proceeded to seal the floor; sealing damp tiles can result in a patchy finish so this is always worth checking.

To seal we gave the Terracotta tiles a primer coat of Tile Doctor Colour Grow which is an impregnating sealer that brings out the natural colours in the tile and by occupying the pores of the clay tile it stops dirt becoming ingrained. This was then followed by six coats of Tile Doctor Seal and Go which works really well on Terracotta and adds a nice satin sheen finish. The floor now looks much healthier and has really lifted the appearance of the kitchen.

Terracotta Lodge Floor Tile After Cleaning in Welwyn Garden City

Before leaving we advised the customer to avoid commercial acid based cleaning products as these are not appropriate for sealed Terracotta tiles. We suggest using a low alkaline/neutral PH product such as Tile Doctor Neutral Tile Cleaner as this will maximise the life of the sealer and maintain the sheen of the tile.
 
 

Traditional Terracotta in the Kitchen Restored in Welwyn Garden City



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Full restoration of a Lino Covered Quarry Tiled Kitchen floor in Cambridge


This job was for a lovely old lady in Cambridge, her kitchen floor had been covered with a wood effect Lino thirty years earlier and she felt it was time to have it removed and have the original Kitchen Quarry tiles underneath restored.

Kitchen Quarry Tiled Floor Covered with Lino Cambridge Kitchen Quarry Tiled Floor Covered with Lino Cambridge

The lino was good quality having stood the test of time however to ensure the lino didn’t sink into the grout lines the whole floor had been levelled with some sort of screed which would need to be carefully removed.

Kitchen Quarry Tiled Floor with Lino Removed Cambridge Kitchen Quarry Tiled Floor with Lino Removed Cambridge

Removing the Linoleum covering and cleaning the floor

My first task was to carefully scrape off as much of the linoleum covering as possible without damaging the floor beneath. I managed toe remove most of the screed by lightly chipping away with a chisel and hammer followed by a blade to scrape as much screed as possible off the tile and grout.

To deal with the remaining screed I used a strong dilution of Tile Doctor Grout Clean-up which is an acidic product and needs to be applied with care. It was scrubbed in using a rotary machine running on slow speed and fitted with a black scrubbing pad. To remove the soil I used our truck mounted hot water extraction machine which applies hot water under pressure with a special lance that simultaneously extracts the waste back to a tank on the van.

The last stage of cleaning was to apply a coat of Tile Doctor Oxy-Gel to remove any previous sealer that may still be present on the tile. As well as using the scrubbing machine I also used a stiff brush along the grout lines as well. Final step was another rinse with the truck mounted extraction machine before leaving the floor to dry off fully overnight.

Kitchen Quarry Tiled Floor Before Restoration Cambridge Kitchen Quarry Tiled Floor Before Restoration Cambridge

Sealing Kitchen Quarry Tiles

When I returned to the property I used a damp meter to test the floor, making sure that the surface was dry enough to commence sealing (as any excess solution can affect the performance of the sealer). My sealer of choice was Tile Doctor Seal & Go Extra, a topical sealer which works well on Quarry tiles restoring appearance and providing a nice finish along with durable protection. This particular sealer is also suitable for floors where damp maybe an issue and with an old floor like this installed before the invention of Damp Proof Membranes choosing the right sealer is very important to avoid issues with efflorescence.

Kitchen Quarry Tiled Floor After Restoration Cambridge Kitchen Quarry Tiled Floor After Restoration Cambridge

The floor was completely transformed and the client was extremely happy with the out come and even left the following lengthy testimonial on the Tile Doctor Feedback system which is always appreciated.

“Tom did excellent work on quite a tricky job. Our kitchen tiles are over sixty years old. Tom took up and disposed of our old kitchen Lino, removed the layers of concrete screed, then buffed, glossed and sealed the original tiles until they shone like new! The natural salts worked their way to the surface of the tiles just like Tom said would happen, and a fortnight later Tom returned to re-surface and re-gloss the tiles. The floor now looks great. Tom was very professional throughout and the work was no easy job to accomplish, so he has done a great job. We are very pleased with our kitchen floor, which now has a new lease of life. I would recommend the Tile Doctor if you need a floor restored at any time.
Miss Webber, Cambridge 02 August 2017”
 
 

Restoring a Quarry Tiled Floor Hidden under Vinyl in Cambridge



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Repairing a Scratched Slate Tiled Kitchen floor in Weybridge


This property owner in Weybridge recently had a new fridge delivered by a well-known electrical retailer that has an unusual policy of not protecting its customers’ floors when installing heavy appliances. Predictably, the lack of care and consideration resulted in multiple unsightly scratches being left on the fantastic Slate tiled floor, mostly notably in front of the dishwasher, which was also newly installed.

Understandably, the property owner was not best pleased. He was keen to have the situation remedied as soon as possible. At Tile Doctor, we not only provide tile cleaning services but we also have the experience and equipment to hand all sorts of related issues including the restoration of scratched tiles. Happy to help. I travelled over to Weybridge to address the problem.

Scratched Slate Floor Tiles Before Cleaning Weybridge

Repairing and Sealing a Damaged Slate Tiled Kitchen Floor

The surface of the stone was damaged and the only way to repair it without the repair standing out was to strip and polish the whole floor. I therefore began the restoration by stripping the whole floor of its old sealer. The customer had marked all the deep scratches he wanted to have removed with sticky notes. I explained to him that burnishing, a type of polishing carried out using diamond encrusted handheld blocks in combination with a little water, would be perfect for this job.

The process of burnishing essentially grinds away the damaged layer and then re-polishes the stone, the process would remove the scratches and rebuild the shine. It involves the application of different grades of pads from coarse to extra fine and a little water to lubricate the process followed by a rinse with more water in-between each pad to remove the slurry generated by the process. After burnishing the floor is left polished but damp, however to save time I able to speed dry the whole floor using a powerful industrial air mover.

Once the floor was dry the final task was to re-seal the tiles. I did this using a couple of coats of Tile Doctor Colour Grow, a colour intensifying, impregnating sealer which soaks into the pores of the stone protecting it from within against ingrained dirt and stains for many years to come.

Scratched Slate Floor Tiles After Cleaning Weybridge

The customer was very satisfied with the service provided and left the following comment on the Tile Doctor feedback system:

“Great advice, open, honest and helpful. Turned up on time, explained the job well and it looks great. Very happy with the process and the finished results.”
 
 

Professional Repair of a Scratched Slate Tiled Kitchen Floor in Surrey



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Lustre Restored to Dirty Slate Tiles in Thaxted


The single most important thing you need to do after having a new natural stone floor installed is to seal the tiles. The sealant acts as a barrier of protection for the stone against ingrained dirt, so without it the floor will become very difficult to keep clean.

This is the exact problem faced by my recent customer, who lives in the town of Thaxted in North Essex. Thaxted is a very historic place with over 1000 years of history and several fantastic medieval houses. The Slate kitchen tiles in the property had not been sealed after installation and, despite Slate being naturally durable and hard wearing, the tiles had quickly become dull and difficult to keep clean.

Despite valiant efforts at a DIY restoration, the customer required our professional assistance with deep cleaning and sealing the tiles to restore them back to their best condition.

Slate Tiled Floor Thaxted Before Cleaning

Cleaning a Dirty Slate Tiled Floor

To begin the cleaning process, I applied Tile Doctor Remove and Go across the floor and scrubbed it in using a slow speed rotary machine fitted with a scrubbing pad. Remove and Go is a multi-purpose product: it strips away any old sealer, adhesive and paint stains, and draws out ingrained stains and removes heavy soil build-up. The resulting slurry was then removed using a wet-vac machine.

Next, I focused my attention on the dirty grout lines, treating them with a strong solution of Tile Doctor Pro-Clean which was then scrubbed in along the grout line using a stiff brush.

There was still evidence of some grout haze on the stone following installation some years back so the floor was then treated to an acid wash using Tile Doctor Grout Clean-up which is a concentrated phosphoric acid cleaner designed to life grout smears haze (smears).

Once done I pressure washed the floor using a specialised spinning tool which blasts the tiles and grout with water to remove ingrained dirt from the most difficult-to-reach areas in the stone. The water is subsequently vacuumed back into a holding tank in my van without causing any splashing or overspill.

Sealing a Slated Tiled Floor

The customer was keen for the restoration to be finished within the space of a single day, so I installed a few Dri-Pod floor dryers to get the floor dry and ready to be sealed in no time. We typically leave at least 24 hours for these types of floors to dry naturally, but in this scenario the floor dryers were able to remove any excess moisture.

To complete the restoration, I applied four coats of Tile Doctor Seal and Go Extra to the floor to seal it. This a special acrylic-based sealer that protects the stone and allows for moisture vapour transmission. The makes it ideal for situations in which no damp proof membrane has been installed.

The addition of the sealer gave the floor a beautiful lustre – as you can see from the photos below – and will make the floor much easier to keep clean in the future. After months of difficulty, the customer was over the moon that the floor had finally been restored to its peak condition.

Slate Tiled Floor Thaxted After Cleaning
 
 

Professional Restoration of a Dirty Slate Tiled Floor in Essex



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Restoring Limestone Tiles Sealed With Brown Wood Sealer in Tewksbury


Slightly different story for you below; this time from the medieval town of Tewksbury which dates all the way back to the 8th century. A customer there had asked if there was anything that could be done to restore the appearance of their polished Limestone kitchen floor on which he had previously applied a wood sealer which had turned the tiles brown.

I inspected the floor and ran a test clean on a small section of tile which successfully removed the wood seal. This gave the customer the confidence to book me into to complete the job which I estimated would take three days to strip off the old sealer, deep clean and reseal with a more appropriate product.

Limestone Tiles Sealed With Brown Wood Sealer before restoration in Tewksbury

You probably can’t appreciate how bad the tiles looked from the photograph above but if you look at the indicated area under the kitchen units where the kick boards have been removed you can really see how the brown stain in the wood sealer has darkened the look of the tile.

Removing Old Sealers from Limestone Kitchen Floor

On the first day I prepared the area by removing the kick boards from the underneath the kitchen units so they wouldn’t get affected by the cleaning process and started wetting the floor with water. The water lubricates the burnishing process whereby coarse diamond encrusted pads are applied to the floor with a buffing machine. We started the process using a very coarse 100 grit milling pad to remove the wood sealer before moving onto the finer pads from 200 grit, 400 grit, 800 grit and finally 1500 grit pad building the finish of the floor as we progressed. The floor is rinsed with water between pads and the slurry is removed using a wet vacuum.

This burnishing process took up all of the first day so the next day I returned to focus on the edges I had missed and the grout lines, being a relatively small format tile for Limestone there was a lot of grout to cover. I tacked the grout lines with Remove and Go which is a powerful stripper and cleaning agent which is applied along the grout line and then scrubbed in with a narrow stiff brush before being rinsed away with water. The edges were treated with a set of small six inch milling pads fitted to a hand held buffing machine in a similar process as on the first day.

Sealing a Limestone Tiled Floor

On the third and final day the floor was spray burnished which a process is involving a very fine 3,000 grit floor burnishing pad and a little water spayed onto the floor during the application. This process really tightens up the pores in the stone and restores its appearance.

After making sure the floor was free of any lose grit I then proceeded to seal the Limestone with Tile Doctor Ultra Seal which is a natural look sealer that doesn’t alter the appearance of the stone but penetrates into the pores of the stone to protect it from within. I left it to dry for an hour then buffed the floor with a white buffing pad before apply a second coat. This was also left to dry for an hour before running the buffing pad over for a last time.

Limestone Tiles Sealed With Brown Wood Sealer After restoration in Tewksbury

It took a fair amount of work to get the floor looking back the way it was meant to be but I’m very pleased with the outcome and more importantly my customer was really happy.

Limestone Tiles Sealed With Brown Wood Sealer After restoration in Tewksbury
 
 

Professional Limestone Floor Polishing and Sealing in Gloucestershire



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Cleaning a 40m2 Light-Limestone Kitchen Floor at a Cottage in Ashprington


Ashprington is a small, picturesque village just outside of Totnes and boasts a quaint stream running through the centre of the village, several listed cottages and a pub, ‘The Watermans Arms’, which offers good food – including their now famous triple-fried chips!

I was approached by the owners of one of the beautiful listed cottages in the village, which had the river running through the garden and was a stone’s throw from the pub, because they had extensively developed the building around five years ago. This work included the installation of a lovely light-limestone floor spanning the kitchen and open-plan extension, however the floor was starting to lose its natural appeal and the owners were finding it harder to clean.

With summer fast approaching the owners were keen to get the property ready for their annual holiday and a visit was quickly arranged. I took a closer look at the floor and conducted a test on a small area to give the clients an idea of what to expect. The limestone was honed smooth but was not polished and the customers were keen not to add too much of an unnatural shine to the floor.

The grout lines in some of the more heavily used areas, such as by the sink, were also discoloured and would require a decent scrub with an appropriate Tile Doctor product.

Light Limestone Kitchen Floor Ashprington Before

I spoke to the clients about options for the finish to be applied after cleaning and they decided that they wanted to keep the tiles as light as possible with a slight shine. With the clients impressed with the test area I prepared I went away and produced a detailed quote which was sent to them along with our general T&Cs and the work was booked in to be completed shortly after.

Cleaning a Light-Limestone Tiled Kitchen Floor

The floor spanned quite a large area, some 40m2, and had some larger items of furniture that needed to be moved before starting. Because the house was empty at the time it was a straightforward task to divide the area into two and stagger the work over four days so that the furniture could be moved to suit.

The first task was to scrub the grout with a specialist grout brush, designed to get right into the grout lines and work the product in. Limestone is an acid-sensitive stone so a strong alkaline cleaner called Remove & Go was used which was then allowed to dwell for around 45 minutes to work its magic. The area was quickly rinsed before using a series of diamond impregnated burnishing pads attached to a rotary scrubbing machine, ranging from a coarse 400 grit (200 in some of the more stubborn areas) up to a fine 1500 grit to clean the stone. The whole area was then rinsed using a truck-mounted system that feeds pressurised water to the floor whilst extracting the dirty water at the same time. A rotary spinner tool was also used which helps to get a really thorough rinse. The first area was then left to dry overnight, aided by the underfloor heating which was installed with the tiles.

Polishing a Light-Limestone Tiled Kitchen Floor

The following day a very fine 3000 grit diamond pad was used to ‘spray burnish’ the floor which uses very little water and ensures that any remaining residues are lifted as well as finishing the floor in the highest level of mechanical polishing possible prior to sealing.

If the clients desired a higher level of shine a powdered high shine sealer would have been worked into the tiles to achieve a highly reflective surface, however the mechanical polish was the highest level of shine wanted.

Sealing a Light-Limestone Tiled Kitchen Floor

My client has requested a completely natural finish so to seal the stone after cleaning I applied an impregnating sealer called Tile Doctor Ultra Seal. Impregnating sealers soak into the pores of the tile protecting them from within and Ultra-Seal doesn’t alter the appearance of the floor and so maintained the natural appearance of the stone keeping it as light as possible.

Light Limestone Kitchen Floor Ashprington After

The following day the furniture was carefully moved to the recently sealed area and the whole process was repeated for the second area. Aftercare instructions and a bottle of suitable pH-neutral cleaner were supplied.

The customer was thrilled with the final result and was surprised at the transformation of the floor and left me the following feedback:

“Great service, and the floor looks new again.”
Elaine M, Ashprington
 
 

Professional Renovation of a Light Limestone Floor in Devon



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Restoring a Poorly Sealed Slate Kitchen Tiled Floor in Milton Keynes


Sealing is a fundamental part of any stone floor installation. If your builder or tiler hasn’t sealed your floor, he’s done something wrong – and it can cause significant problems. To the untrained eye, it may be difficult to tell whether a floor has been sealed, but you will quickly see that an unsealed floor attracts a lot of ingrained dirt and loses its lustre easily over time.

This was a problem for one of my recent customers, who lives in Milton Keynes in Buckinghamshire. They have a Slate tiled Kitchen floor which had been laid approximately 5 years prior, but had not been sealed properly on installation – and had not received any professional treatment since.

Consequently, the floor had become difficult for the customer to keep clean and it had lost its lustre and coloration due to ingrained dirt. Additionally, recent building works had left thick deposits of plaster on the tiles.

Slate Kitchen Floor Before Cleaning in Milton Keynes

Cleaning a Dirty Slate Tiled Kitchen

To begin restoring the Slate tiles, I applied Tile Doctor Pro-Clean, which is a powerful alkaline-based cleaner for natural stone. I mixed a strong dilution of the product, spread it liberally across the area and left it to dwell for 20 minutes to seep into the pores of the stone.

Next, I scrubbed it into the stone using a brush fitted to a heavy weight rotary machine, before rinsing the floor with a high-pressure water and wet extraction unit.

The next stage of the cleaning process was to get rid of the plaster deposits and some of the heavier stains. To deal with these I needed to apply an even stronger cleaner, known as NanoTech HBU (Heavy Build-Up Remover).

As its name suggests, the product uses nano-sized cleaning particles to penetrate beneath difficult stains to dissolve them and lift them out. I did this in combination with a steamer to help loosen up some of the plaster.

Sealing a Slate Tiled Kitchen

After allowing the floor to dry overnight, I returned to the property the next day to seal the tiles. I did this using five coats of Tile Doctor Seal and Go, which is a double-action sealer: not only does it provide a robust, topical seal, it also provides a durable low-sheen finish which is aesthetically pleasing.

Slate Kitchen Floor After Cleaning in Milton Keynes

The sealer has done a fantastic job of emphasising all the natural colours in the Slate and the appearance of the entire floor has been lifted. The customer was really pleased with the restoration which certainly had been a long time coming.
 
 

Restoration of a Dirty and Stained Slate Tiled Kitchen Floor in Buckinghamshire



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Limestone Kitchen Floor Cleaning and Sealing in Twickenham


This Limestone tiled floor in Twickenham, Middlesex had only been laid eighteen month earlier. However, due to an in-effectual seal on the floor, the soil had accumulated and embedded into the pores of the stone. Limestone like many types of natural stone is a very porous stone and it doesn’t take much for the dirt to build up and start to discolour the floor.

Limestone Tiled Floor Before Cleaning Twickenham

The tile had been laid through out the Kitchen and adjacent dinning area and the solution was quite straight forward and simply required and a good clean and re-seal as detailed below.

Cleaning Limestone Tiles

We started with an application of a strong dilution of Tile Doctor Pro-Clean which was sprayed onto the floor and allowed to dwell for five to ten minutes. Following this, we used a heavy duty floor scrubbing machine in order to break the soil away and existing sealer from the stone.

Once we were happy that the soil and sealer had been dislodged, we then removed all of the chemical and soil via our extraction machine. This applies pressured water onto the stone whilst vacuuming all of the waste away, leaving the floor as clean and fresh as it could possibly be.

Sealing Limestone Tiles

After allowing the floor to dry out overnight, we returned the next morning to apply the seal. Two coats of Tile Doctor Colour Grow sealer were applied to give the best protection possible. Colour Grow penetrates into the pores of the stone protecting it from within whilst also enhancing its natural colours and contrast.

Limestone Tiled Floor After Cleaning Twickenham

Once done the floor looked like it had just been laid and the customer was extremely happy with the end result.

Limestone Tiled Floor After Cleaning Twickenham
 
 

Re-Sealing a Limestone Tiled Kitchen and Dinning Floor in Middlesex



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Porcelain Tiled Kitchen and Hallway Refresh in Leighton Buzzard


This Porcelain tiled floor had been laid in the hallway and kitchen of a house in Leighton Buzzard five to six years earlier. During that time the floor had become very dirty and the grout was discoloured to the point where it had turned black and no matter how hard the customer tried they were unable to get the grout clean.

On my initial visit to the property we discussed the options with the customer and decided that the best thing to do would be to thoroughly clean the grout and then seal it with grout colorant saving a messy and costly replacement of the grout.

Hallway Porcelian Tile and Grout Before Cleaning Leighton Buzzard

Cleaning Porcelain Tiles and Grout

To get the porcelain tiles clean and deal with the worst of the grout I treated the floor with a strong dilution of Tile Doctor Pro-Clean. The product was mopped onto the floor and then left to dwell for 20 minutes. It was then scrubbed into the tiles with a black pad fitted to a rotary machine running on a slow speed. I also ran a stiff grout brush along the grout lines to get the grout as clean as possible.

The floor was then rinsed with water under high pressure and the slurry extracted using a wet vacuum. As we were grout colouring later I gave the grout a further scrub using Grout Colourant Pre-Treater which ensures a better bond between the grout and the colourant, this was then rinsed off with more water and also extracted using the wet vacuum.

Kitchen Porcelain Tile and Grout After Cleaning Before Grout Colouring Leighton Buzzard

Re-Colouring Grout

Once the grout was dry I started applying the Grout Colourant in a colour that best matched the original grout and colour of the tile. The process is quite straight forward and involves using a small brush to carefully apply the colorant along each grout line. When I was finished, I made sure to clean any excess product off the tiles before it had time to dry.

Kitchen Porcelain Tile and Grout After Cleaning and Grout Colouring Leighton Buzzard

My photographs probably don’t do the floor justice but hopefully you can appreciate how the grout is now uniform in colour and with the protection of the grout colourant which forms a barrier over the grout it will stay that way for a long time to come.
 
 

Restoring the Appearance of Porcelain Tile and Grout in Buckinghamshire



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Old Blue Lias Flagstone Kitchen Floor Restored and Sealed in Odcombe, Somerset


This post comes from the kitchen of a house in the village of Odcombe, which is a few miles west of Yeovil, where the Blue Lias Flagstone floor which dated back to 1780 was far from looking its best. With the exception of ingrained dirt the Flagstones were in good physical condition considering their age but the some of the grouting had come loose and would need replacing as part of the restoration process.

Blue Lias Flagstone Kitchen floor in Odcombe Somerset Before Restoration

If left unprotected dirt becomes ingrained into the pores of stone and once this happens it can become very difficult to keep it clean. A sealer will add that layer of protection but does wear off over time and in this case I suspect it had been quite some time since the floor had been given a deep clean and re-seal.

Deep Cleaning Blue Lias Flagstones

To deep clean the floor we spent two days scrubbing the floor with Tile Doctor Pro-Clean which is a multi-purpose cleaner/sealer remover that’s designed for use on Tile, Stone and Grout. The product is diluted with water and then applied to the floor where it is left to soak into the stone for ten to twenty minutes before scrubbing the floor with a rotary machine fitted with a scrubbing pad. This process released the dirt from within the pores of the stone and we were able to rinse it away with more water which was extracted using a wet vacuum.

The process was repeated a couple of times to ensure the stone was as clean as it could be and we used stiff brushes along the grout lines where the pad struggled to reach to ensure the grout was also clean.

One done our attention turned to raking out loose grout and replacing it with new in a matching colour to ensure it blended in with the old.

Blue Lias Flagstone Kitchen floor in Odcombe Somerset Before Restoration

Sealing Blue Lias Flagstones Floor Tiles

We left the floor to dry for a further two days before returning to apply a sealer, it’s important that the floor is dry before sealing as applying a sealer to a damp floor will can have undesirable results.

After the deep cleaning process, the Flagstones were looking cleaning but rather grey so before sealing and to bring the colour back two coats of Stone oil were applied and left to soak in.

Once the Stone Oil had dried it was followed by sealing the floor with Tile Doctor Seal and Go which is a water based sealer (so no smell as it dries) that leaves an appealing satin sheen lifting the appearance as well as protecting the stone.

Blue Lias Flagstone Kitchen floor in Odcombe Somerset After Restoration

It took some time to do but I think you will agree this two-hundred-year-old floor has been transformed by the process.

Blue Lias Flagstone Kitchen floor in Odcombe Somerset After Restoration
 
 

Restoring the Appearance of a Sandstone tiled floor in Somerset



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Cleaning and Resealing Terracotta Kitchen Tiles in Crewkerne


This is an unusual job we did in the old town of Crewkerne which is on the southern edge of Somerset near Dorset. We were asked to restore a Terracotta tiled kitchen floor where the seal on the terracotta tiles had been damaged when the floor had been cleaned with bleach leaving horrible smears all over the floor.

Terracotta Tiles Damaged by Bleach before cleaning Crewkerne

Bleach is a very strong product with a high pH that can easily damage the sealer on a floor and unfortunately there is no easy way of restoring the damaged sealer so the whole floor would need to have the remaining sealer stripped off so the floor could be resealed.

Terracotta Tiles Damaged by Bleach before cleaning Crewkerne

Stripping Sealer from a Terracotta Tiled Floor

To remove the existing sealer the Terracotta tiles were covered in a strong dilution of Tile Doctor Pro-Clean before scrubbing the product into the tiles with the aid of a rotary machine fitted with a scrubbing pad. Pro-Clean is a powerful alkaline cleaner designed for use on all types of natural stone. In concentrated form, it breaks down old sealers as well as removing dirt, while the rotary machine helps the product to penetrate deep into the pores of the stone to eradicate ingrained dirt and stains.

The now soiled cleaning solution was then extracted from the floor using a wet vacuum and the then the floor rinsed with water. Water will pool on a sealed surface to I was able to spot where more work was required and re-treated those areas until I was happy the floor was clean and all the sealer had been removed. I then gave the floor a final rinse and then dried as much as possible using the wet vacuum and then then left to dry off overnight.

Sealing a Terracotta Tiled Floor

The next day, I returned to the property to find the tiles dry, and ready to be sealed so I started by the application of two coats of Tile Doctor Colour Grow which enhanced then natural reddish colours in the tile. Colour Grow is also an impregnating sealer that occupies the pores of the Terracotta preventing dirt from becoming ingrained there.

To add the Satin finish my client had requested I topped off the floor with five coats of Tile Doctor Seal and Go, a water based sealer that words really well on Terracotta. Sealing the Terracotta took some time as you need to let the first coat dry before applying the next.

Terracotta Tiles Damaged by Bleach after cleaning and sealing Crewkerne

The floor is now fully sealed and looking like new, additionally I have advised the client to clean the floor going forward using a pH neutral tile cleaning product such as Tile Doctor Neutral Tile Cleaner which should avoid the problem happening again.

Terracotta Tiles Damaged by Bleach after cleaning and sealing Crewkerne

My customer was really happy with the result and left the following comment on the Tile Doctor Feedback system.

“We were amazed at how hard David worked. The floor is greatly improved.
Caroline P., Crewkerne”
 
 

Restoring Bleach Damaged Sealed Terracotta Kitchen Tiles in Somerset



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