ÿþ<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en"> <head> <meta http-equiv="Content-type" content="text/html; charset=iso-8859-1" /> <title>Terms and Conditions of Sale</title> <meta http-equiv="Keywords" content="Terms and Conditions, Sale Terms, Conditions of Sale, Products for Care and maintenance products for tile, stone, grout & masonry" /> <meta http-equiv="Description" content="Terms and Conditions for the sale of AquaMix stone, tile, and grout Care and Maintenance products" /> <meta http-equiv="reply-to" content="webmaster@TileCleaning.co.uk"> <meta name="author" content="TileCleaning.co.uk 2008 Jeremy Taylor"> <link rel="stylesheet" type="text/css" media="all" href="global.css"/> <link rel="stylesheet" type="text/css" media="all" href="product.css"/> <script language="JavaScript" src="cgi-bin/menu.js"></script> <script language="JavaScript" src="cgi-bin/pop.js"></script> </head> <body> <div id="containBody"> <!-- start header --> <div id="page_header"> <div id="header_links"> <table border="0" cellpadding="20"> <tr><td><h1 style="font-size:20px; color:White">Professional Tile, Stone and Grout Maintenance products</h1></td></tr> <tr><td><h2 style="font-size:14px; color:Wheat">TileCleaning.co.uk supplier of Aquamix products.</h2></td></tr> <tr><td><strong>Trade orders welcome call/fax 0845 652 4652</strong></td></tr> </table> </div> </div> <!-- end header --> <!-- start navigation --> <div id="top_nav"> <div id="navigation"> <span class='navOFF'><a href="index.html">Home Page</a>|</span> <span class='navOFF'><a href="Cleaningproducts.html" title="Aquamix Tile, Stone and Grout Cleaning Products">Cleaning Products</a>|</span> <span class='navOFF'><a href="SealingProducts.html" title="Aquamix Stone and Grout Sealing Products">Sealing Products</a>|</span> <span class='navOFF'><a href="ProblemSolvers.html" title="Aquamix range of Tile, Stone and Grout problem solving products">Problem Solvers</a>|</span> <span class='navOFF'><a href="ColouringProducts.html" title="Aquamix range of Grout Colouring products">Grout Colouring</a>|</span> <span class='navOFF'><a href="Basket.asp#Items" title="Shopping basket">Basket</a></span> </div> </div> <div id="fade"></div> <!-- end navigation --> <div id="page_content_type2"> <div class="leftpad_content"> <div style="font-family:Verdana;color:#00629A; font-size:large; font-weight:bolder; padding-left:10px">Terms and Conditions</div> <!-- Body start --> <br /> <table border="0" bgcolor=#D7E3B1 cellspacing="10"> <tr><td class="prodheadproblem" style="height: 15px">General</td></tr> <tr> <td valign="top" align="right"> <table border="0" bgcolor=#FFFFFF cellspacing="10"> <tr><td class="prodetail">We try to ensure that the information shown on the TileCleaning.co.uk site is as accurate as possible. However mistakes do sometimes occur and we cannot be held responsible for typographical errors on this site, including but not limited to those regarding price.</td></tr> <tr><td class="prodetail">All products and services are subject to availability and may be withdrawn from sale at any time. If for any reason goods ordered are not available you will be offered an alternative or given a full refund. All goods remain the property of TileCleaning.co.uk until full payment is received.</td></tr> <tr><td class="prodetail">If goods arrive in a damaged condition or if there is a shortage in delivery you must note this on the carrier s delivery schedule.</td></tr> <tr><td class="prodetail">It is your responsibility to inform us within 3 days of delivery of any damages or shortages.</td></tr> </table> </td> </tr> <tr><td class="prodheadproblem" style="height: 15px">Returns</td></tr> <tr> <td valign="top" align="right"> <table border="0" bgcolor=#FFFFFF cellspacing="10"> <tr><td class="prodetail">Should you decide you do not require the goods, they can be returned within 7 days of receiving them (at your own expense) for a refund. Goods must be returned in their original packaging and in a perfect condition. If any item is returned damaged we reserve the right to make a charge in line with our costs.</td></tr> <tr><td class="prodetail">All sales shall be deemed to be between Buyer (you) and Seller (us) upon the Terms and Conditions of sale. In the event of conflict between these Conditions and any put forward by the buyer, these Conditions shall prevail.</td></tr> <tr><td class="prodetail"><b>Please Note: </b>These terms and conditions do not affect your statutory rights.</td></tr> </table> </td> </tr> <tr><td class="prodheadproblem" style="height: 15px">Complaints</td></tr> <tr> <td valign="top" align="right"> <table border="0" bgcolor=#FFFFFF cellspacing="10"> <tr><td class="prodetail">We actively encourage you to complain or criticise our service so we can improve. We try very hard to provide high quality customer service but at the end of the day we are only human and we do make mistakes (we promise though that if we do, we will do our best to put them right).</td></tr> <tr><td class="prodetail">If you do wish to complain then please e-mail us at <a href="Mailto:Info@TileCleaning.co.uk?Subject='FAO TileCleaning.co.uk Customer Relations'" title="Send E-Mail to TileCleaning.co.uk">Info@TileCleaning.co.uk</a></td></tr> <tr><td class="prodetail">Alternatively write to us at:<br /><br />Customer Relations<br />TileCleaning.co.uk<br />Dryades House, Sylvan Close<br />Oxted, Surrey<br />RH8 0DX</td></tr> </table> </td> </tr> <tr><td class="prodetail" style="height: 15px; text-align:center">Grout Protection Services and TileCleaning.co.uk are Trading branches of Tile Doctor which is<br />a Private Limited Company registered in England and Wales, company number 5722369.<br /><br /></td></tr> </table> <br /> <!-- Body end --> </div> </div> <!-- Links start --> <table width="100%"> <tr height="40"><td align="center" valign="middle" style="font-family:Verdana;font-size:small; font-weight:bold"> <a href="http://www.tilecleaning.co.uk/index.html" title="TileCleaning.co.uk for Aquamix Stone, Tile and Grout Maintenance products">Home Page</a> | <a href="http://www.tilecleaning.co.uk/Cleaningproducts.html" title="Aquamix Tile, Stone and Grout Cleaning Products">Cleaning Products</a> | <a href="http://www.tilecleaning.co.uk/SealingProducts.html" title="Aquamix Stone and Grout Sealing Products">Sealing Products</a> | <a href="http://www.tilecleaning.co.uk/ProblemSolvers.html" title="Aquamix range of Tile, Stone and Grout problem solving products">Problem Solvers</a> | <a href="http://www.tilecleaning.co.uk/ColouringProducts.html" title="Aquamix range of Grout Colouring products">Grout Colouring</a> | <a href="http://www.tilecleaning.co.uk/Basket.asp#Items" title="Shopping basket">Basket</a> </td></tr> </table> <!-- Links End --> <!-- footer start --> <div id="page_footer_container"> <div id="page_footer" style="text-align:center"> <div id="footer_links""> <a href="TermsConditions.html" target="_parent">Terms & Conditions</a> &nbsp;|&nbsp; <a href="privacy.html" target="_parent">Privacy Policy</a> &nbsp;|&nbsp; <a href="ContactUs.html" target="_parent">Contact TileCleaning.co.uk</a> </div> <br /><br /> <table width="90%" style="color:Olive;margin-left:12px;text-align:center"> <tr><td style="color:White;text-align:left"><b>Telephone/Fax: 0845 652 4652</b></td><td align="Right"><a href="mailto:Info@TileCleaning.co.uk" title="Click here to send an E-Mail to TileCleaning.co.uk">Info@TileCleaning.co.uk</a></td></tr> </table> </div> </div> <!-- footer end --> </div> </body> <script src="http://www.google-analytics.com/urchin.js" type="text/javascript"></script> <script type="text/javascript">_uacct = "UA-5174751-1";urchinTracker();</script> </html>